Privacy Policy

This policy explains what information janelucchino.com collects, how it is used, and the choices you have.

Please read this policy carefully. By using the site or providing us with your information, you agree to the collection and use of your information as described here. This policy is incorporated into and forms part of our Terms of Use.

Information collected

When you contact the artist through this site, we collect your name, email address, and any details you include in your message. When you purchase a painting, checkout collects your name, email address, shipping address, and payment information.

Payment information

Payments are handled by third-party payment providers. Your full card number and payment credentials are entered directly into their secure systems and are never stored on this site or accessible to the artist. These providers process your information according to their own privacy policies.

How information is used

Your information is used to respond to your inquiry, process and ship your order, provide order updates and receipts, and keep records required for accounting and tax purposes. Your information also is used to operate, maintain, secure, and improve the site and prevent fraud and misuse; to carry out our obligations and enforce our rights under our terms of use and any sale; and to comply with applicable law and for any other purpose disclosed to you at the time you provide the information or with your consent. Your information is never sold or rented.

Sharing

Information is shared only with the services needed to run the shop — the payment processor, the shopping-cart service, and shipping carriers — and only as needed to complete your order, or where required by law.

Cookies

This site and its shopping cart may use cookies to keep your cart contents and to help the site function. You can disable cookies in your browser, though some features may not work as expected.

Data retention

Order records are kept as long as required for business and tax purposes. Inquiry emails are kept only as long as needed to respond to and follow up on your request.

Your choices

You may request a copy of the personal information held about you, ask for corrections, or ask that it be deleted, subject to records that must be kept for tax purposes. To make a request, contact jlucchino@me.com.

Children

This site is not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. We will post the updated policy on the site and revise the “Last Updated” date above. Your continued use of the site after changes are posted means you accept the updated policy.

Contact

Questions about privacy can be sent to jlucchino@me.com.